Since our products are digital, we have a strict no-refund policy once the product has been downloaded or accessed.

This is because, unlike physical products, digital items cannot be "returned" — once delivered, they are permanently in the customer's possession.

We encourage customers to review product details carefully before completing a purchase.

Step 1: Complete Your Purchase
Proceed through checkout and complete your payment for the desired product.

Step 2: Send Proof of Payment
After completing your purchase, send your proof of payment to our email: [kyliescreativestudios@gmail.com].

✔️ Make sure your email includes:

• FULL NAME

• ORDER DETAILS (PRODUCT NAME)

  • Please confirm your product choice before purchase. Refunds are not available once the product is emailed.

• PROOF OF PAYMENT

Step 3: Wait for Verification
Our team will review your proof of payment. This usually takes a few hours, but please allow up to 24 hours.

Step 4: Receive Your Product by Email
Once your payment is verified, we will send the product you purchased to the email address you used to contact us.

📩 Please check your inbox (and your spam/junk folder just in case).

Step 5: Contact Us If Needed
If you do not receive your product within 24 hours, feel free to email us with your order details for quick assistance.

You can also reach out to us through Facebook or Instagram for faster support!